SISTEM PENGURUSAN KUALITI

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PROSEDUR PENGURUSAN

1. Prosedur Perancangan Strategik
2. Prosedur Operasi dan Sokongan
3. Prosedur Penilaian Prestasi
4. Prosedur Penambahbaikan
5. Prosedur Kawalan Dokumen
6. Prosedur Kawalan Rekod
7. Prosedur Audit Kualiti Dalaman
8. Prosedur Tindakan Pembetulan dan Pencegahan
9. Prosedur Maklum Balas Pelanggan
10. Prosedur Pengurusan Risiko